Epicurius VoF Terms and Conditions
Last amended April 18, 2026
These General Terms and Conditions of Epicurius VoF were established in consultation with Stichting Webshop Keurmerk and Consumentenbond within the framework of the Coordination Group for Self-Regulation Consultation (CZ) of the Social and Economic Council and take effect on June 1, 2014.
Table of Contents:
Article 1 - Definitions
Article 2 - Identity of the Business
Article 3 - Applicability
Article 4 - The Offer
Article 5 - The Agreement
Article 6 - Right of Withdrawal
Article 7 - Obligations of the Consumer During the Cooling-Off Period
Article 8 - Exercise of the Right of Withdrawal by the Consumer and Related Costs
Article 9 - Obligations of the Business in Case of Withdrawal
Article 10 - Exclusion of the Right of Withdrawal
Article 11 - The Price
Article 12 - Performance and Additional Warranty
Article 13 - Delivery and Performance
Article 14 - Long-Term Contracts: Duration, Termination, and Renewal
Article 15 - Payment
Article 16 - Complaints Procedure
Article 17 - Disputes
Article 18 - Industry warranty
Article 19 - Additional or deviating provisions
Article 20 - Amendment of the general terms and conditions of Stichting Webshop Keurmerk
Article 1 - Definitions
In these terms and conditions, the following terms shall have the following meanings:
Supplementary Agreement: an agreement whereby the consumer acquires products, digital content, and/or services in connection with a distance contract, and these items, digital content, and/or services are supplied by the business or by a third party based on an agreement between that third party and the business;
Cooling-off Period: the period during which the consumer may exercise their right of withdrawal;
Consumer: the natural person who is not acting for purposes related to his trade, business, craft, or professional activity;
Day: calendar day;
Digital content: data produced and delivered in digital form;
Continuing performance contract: an agreement for the regular delivery of goods, services, and/or digital content over a specified period;
Durable medium: any tool—including email—that enables the consumer or business to store information addressed to them personally in a way that allows for future reference or use over a period appropriate to the purpose for which the information is intended, and that permits unaltered reproduction of the stored information;
Right of withdrawal: the consumer’s right to withdraw from the distance contract within the cooling-off period;
Business: the natural or legal person who is a member of Stichting Webshop Keurmerk and offers products, (access to) digital content, and/or services to consumers via distance selling;
Distance contract: a contract concluded between the business and the consumer within the framework of an organized system for the distance sale of products, digital content, and/or services, whereby, up to and including the conclusion of the contract, exclusive or partial use is made of one or more means of distance communication;
Model withdrawal form: the European model withdrawal form included in Appendix I of these terms and conditions;
Means of distance communication: a means that can be used to conclude a contract without the consumer and the business operator having to be physically present in the same room at the same time;
Article 2 – Identity of the business operator
Name of business operator: Epicurius V.o.F.
Business address: Korenmolen 106
3481AX Harmelen
Reachable by phone or WhatsApp at +31 (0)6 850041427 on weekdays from 9:00 AM to 5:00 PM. By email at info@epicurius.nl
Email address: info@epicurius.nl
Chamber of Commerce number: 75549840
VAT identification number: NL860319994B01
IBAN: NL05INGB0007853535
BIC: INGBNL2A
Article 3 – Applicability
These general terms and conditions apply to every offer made by the business and to every distance contract concluded between the business and the consumer.
Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the merchant will, before the distance contract is concluded, indicate how the general terms and conditions can be viewed at the merchant’s premises and that they will be sent free of charge as soon as possible upon the consumer’s request.
If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that the consumer can easily store them on a durable medium. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be viewed electronically and that they will be sent free of charge electronically or by other means at the consumer’s request.
In the event that, in addition to these general terms and conditions, specific product or service terms and conditions also apply, the second and third paragraphs shall apply mutatis mutandis, and in the event of conflicting terms and conditions, the consumer may always rely on the applicable provision that is most favorable to him or her.
Epicurius sells products exclusively to individuals aged 18 and older. By placing an order on our website, the customer declares that he or she has reached the age of 18.
Epicurius reserves the right to request additional verification in case of doubt regarding the customer’s age and to refuse an order if the age requirement is not met. Orders placed by persons under the age of 18 will not be fulfilled.
Article 4 – The Offer
If an offer has a limited validity period or is subject to conditions, this will be explicitly stated in the offer.
The offer contains a complete and accurate description of the products, digital content, and/or services offered. The description is sufficiently detailed to enable the consumer to make a proper assessment of the offer. If the business uses images, these are a true representation of the products, services, and/or digital content offered. Obvious mistakes or errors in the offer are not binding on the business.
Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer.
Article 5 – The Agreement
Subject to the provisions of paragraph 4, the agreement is concluded at the moment the consumer accepts the offer and meets the conditions set forth therein.
If the consumer has accepted the offer electronically, the business operator shall immediately confirm receipt of the acceptance of the offer electronically. As long as the business operator has not confirmed receipt of this acceptance, the consumer may terminate the agreement.
If the agreement is concluded electronically, the business operator shall take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the business operator shall observe appropriate security measures for this purpose.
The merchant may, within legal frameworks, ascertain whether the consumer is able to meet their payment obligations, as well as all facts and factors relevant to the responsible conclusion of the distance contract. If, based on this assessment, the merchant has valid grounds not to enter into the contract, they are entitled to refuse an order or request with justification or to attach special conditions to its performance.
No later than upon delivery of the product, service, or digital content to the consumer, the business shall provide the following information, in writing or in such a manner that the consumer can store it in an accessible way on a durable medium:
a. the street address of the business’s location where the consumer can submit complaints;
b. the conditions under which and the manner in which the consumer may exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
c. information regarding warranties and existing after-sales service;
d. the price of the product, service, or digital content, including all taxes; where applicable, the delivery costs; and the method of payment, delivery, or performance of the distance contract;
e. the requirements for terminating the contract if the contract has a duration of more than one year or is of indefinite duration;
f. if the consumer has a right of withdrawal, the model withdrawal form.
In the case of a continuing performance contract, the provision in the preceding paragraph applies only to the first delivery.
Article 6 – Right of Withdrawal
For products:
The consumer may terminate a contract regarding the purchase of a product during a cooling-off period of at least 14 days without giving any reason. The business may ask the consumer for the reason for withdrawal, but may not oblige the consumer to state his reason(s).
The cooling-off period referred to in paragraph 1 begins on the day after the consumer, or a third party designated by the consumer in advance who is not the carrier, has received the product, or:
if the consumer has ordered multiple products in the same order: the day on which the consumer, or a third party designated by the consumer, has received the last product. The merchant may, provided that he has clearly informed the consumer of this prior to the ordering process, refuse an order consisting of multiple products with different delivery times.
if the delivery of a product consists of multiple shipments or parts: the day on which the consumer, or a third party designated by the consumer, received the last shipment or the last part;
for contracts for the regular delivery of products over a specific period: the day on which the consumer, or a third party designated by the consumer, received the first product.
For services and digital content not delivered on a tangible medium:
The consumer may terminate a service contract and a contract for the delivery of digital content not delivered on a tangible medium within a minimum of 14 days without giving any reason. The business may ask the consumer for the reason for withdrawal, but may not oblige the consumer to state his reason(s).
The cooling-off period referred to in paragraph 3 begins on the day following the conclusion of the contract.
Extended cooling-off period for products, services, and digital content not supplied on a tangible medium if the right of withdrawal is not disclosed:
If the business operator has not provided the consumer with the legally required information regarding the right of withdrawal or the model withdrawal form, the cooling-off period expires twelve months after the end of the original cooling-off period established in accordance with the preceding paragraphs of this article.
If the merchant has provided the consumer with the information referred to in the preceding paragraph within twelve months of the start date of the original cooling-off period, the cooling-off period expires 14 days after the day on which the consumer received that information.
Article 7 – Obligations of the consumer during the cooling-off period
During the cooling-off period, the consumer shall handle the product and its packaging with care. He shall only unpack or use the product to the extent necessary to determine the nature, characteristics, and functioning of the product. The basic principle here is that the consumer may only handle and inspect the product as he would be permitted to do in a store.
The consumer is only liable for any loss in value of the product resulting from handling the product in a manner that goes beyond what is permitted in paragraph 1.
The consumer is not liable for any loss in value of the product if the merchant did not provide the consumer with all legally required information regarding the right of withdrawal prior to or at the time of concluding the contract.
Article 8 – Exercise of the right of withdrawal by the consumer and associated costs
If the consumer exercises their right of withdrawal, they must notify the business of this within the cooling-off period using the model withdrawal form or in another unambiguous manner.
As soon as possible, but no later than 30 days from the day following the notification referred to in paragraph 1, the consumer shall return the product or hand it over to (an authorized representative of) the merchant. This is not required if the merchant has offered to pick up the product themselves. The consumer has in any case complied with the return period if he returns the product before the cooling-off period has expired.
The consumer shall return the product with all accessories supplied, if reasonably possible in its original condition and packaging, and in accordance with the reasonable and clear instructions provided by the merchant.
The risk and burden of proof for the correct and timely exercise of the right of withdrawal lie with the consumer.
The consumer bears the direct costs and the risk of returning the product, unless otherwise agreed between the consumer and the seller.
If the consumer withdraws after first having expressly requested that the performance of the service or the supply of gas, water, or electricity that have not been prepared for sale in a limited volume or specific quantity begins during the cooling-off period, the consumer owes the business an amount proportional to that part of the obligation that the business has fulfilled at the time of withdrawal, compared to the full fulfillment of the obligation.
The consumer shall not bear any costs for the performance of services or the supply of water, gas, or electricity—which have not been packaged for sale in a limited volume or quantity—or for the supply of district heating, if:
the business operator has not provided the consumer with the legally required information regarding the right of withdrawal, the reimbursement of costs in the event of withdrawal, or the model withdrawal form, or;
the consumer has not expressly requested the commencement of the performance of the service or the supply of gas, water, electricity, or district heating during the cooling-off period.
The consumer shall not bear any costs for the full or partial delivery of digital content not supplied on a tangible medium, if:
he has not expressly agreed prior to delivery to the commencement of performance of the contract before the end of the cooling-off period;
he has not acknowledged that he loses his right of withdrawal upon giving his consent; or
the business operator has failed to confirm this statement by the consumer.
If the consumer exercises his right of withdrawal, all ancillary agreements are automatically terminated.
Article 9 – Obligations of the business operator upon withdrawal
If the business operator allows the consumer to submit the notice of withdrawal electronically, the business operator shall send a confirmation of receipt without delay upon receipt of this notice.
The merchant shall refund the purchase price to the consumer without delay, but no later than 14 days following the day on which the consumer notifies the merchant of the withdrawal. Unless the merchant offers to pick up the product in person, the merchant may wait to issue the refund until the merchant has received the product or until the consumer provides proof of having returned the product, whichever occurs first.
The merchant shall use the same payment method for the refund that the consumer used, unless the consumer agrees to a different method. The refund shall be free of charge to the consumer.
If the consumer has chosen a more expensive delivery method than the cheapest standard delivery, the merchant is not required to refund the additional costs for the more expensive method.
Article 10 – Exclusion of the Right of Withdrawal
The merchant may exclude the following products and services from the right of withdrawal, but only if the merchant has clearly stated this in the offer, or at least in a timely manner before the conclusion of the contract:
Intimate products, such as sex toys, lingerie, and underwear, whose packaging has been opened and/or the seal broken, cannot be exchanged for hygienic reasons.
Items on sale or gift cards also cannot be returned.
Products or services whose price is subject to fluctuations in the financial market over which the merchant has no influence and which may occur within the withdrawal period
Contracts concluded during a public auction. A public auction is defined as a sales method in which products, digital content, and/or services are offered by the merchant to a consumer who is physically present or has the opportunity to be physically present at the auction, under the direction of an auctioneer, and in which the successful bidder is obligated to purchase the products, digital content, and/or services;
Service contracts, after full performance of the service, but only if:
performance has begun with the consumer’s express prior consent; and
the consumer has declared that they lose their right of withdrawal once the merchant has fully performed the contract;
Service contracts for the provision of accommodation, where the contract provides for a specific date or period of performance and other than for residential purposes, goods transport, car rental services, and catering;
Contracts relating to leisure activities, where the contract provides for a specific date or period of performance;
Products manufactured according to the consumer’s specifications, which are not prefabricated and are manufactured based on an individual choice or decision by the consumer, or which are clearly intended for a specific person;
Products that spoil quickly or have a limited shelf life;
Sealed products that, for reasons of health protection or hygiene, are not suitable for return and whose seal has been broken after delivery;
Products that, by their nature, have been irrevocably mixed with other products after delivery;
Alcoholic beverages for which the price was agreed upon at the time the contract was concluded, but whose delivery can only take place after 30 days, and whose actual value depends on market fluctuations over which the business has no control;
Sealed audio and video recordings and computer software, the seal of which has been broken after delivery;
Newspapers, periodicals, or magazines, with the exception of subscriptions thereto;
The delivery of digital content other than on a tangible medium, but only if:
performance has begun with the consumer’s express prior consent; and
the consumer has declared that he thereby loses his right of withdrawal.
Article 11 – The Price
During the validity period stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes resulting from changes in VAT rates.
Notwithstanding the previous paragraph, the business may offer products or services whose prices are subject to fluctuations in the financial market and over which the business has no influence, at variable prices. This dependence on fluctuations and the fact that any prices stated are indicative prices shall be stated in the offer.
Price increases within 3 months of the conclusion of the agreement are only permitted if they result from statutory regulations or provisions.
Price increases starting 3 months after the conclusion of the agreement are only permitted if the merchant has stipulated this and:
a. they result from statutory regulations or provisions; or
b. the consumer has the right to terminate the agreement effective as of the day the price increase takes effect.
The prices stated in the offer of products or services include VAT.
Article 12 – Performance of the Agreement and Additional Warranty
The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, reasonable requirements of reliability and/or usability, and the legal provisions and/or government regulations in effect on the date the agreement is concluded. If agreed, the business operator also guarantees that the product is suitable for use other than normal use.
Any additional warranty provided by the entrepreneur, its supplier, manufacturer, or importer shall in no way limit the statutory rights and claims that the consumer may assert against the entrepreneur under the agreement if the entrepreneur has failed to fulfill its obligations under the agreement.
“Additional warranty” means any commitment by the business, its supplier, importer, or manufacturer in which they grant the consumer certain rights or claims that go beyond what they are legally obligated to provide in the event they have failed to fulfill their part of the agreement.
Article 13 – Delivery and Performance
The business will exercise the utmost care in receiving and fulfilling orders for products and in assessing requests for the provision of services. Orders will be packaged discreetly and sent by registered mail.
The place of delivery is the address the consumer has provided to the business.
Subject to the provisions of Article 4 of these general terms and conditions, the business will fulfill accepted orders with due diligence but no later than within 30 days, unless a different delivery period has been agreed upon. If delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the consumer will be notified of this no later than 30 days after placing the order. In that case, the consumer has the right to terminate the agreement at no cost and is entitled to any compensation.
Following termination in accordance with the preceding paragraph, the business shall immediately refund the amount paid by the consumer.
The risk of damage and/or loss of products remains with the business until the moment of delivery to the consumer or to a representative designated in advance and notified to the business, unless expressly agreed otherwise.
Article 14 – Continuing Performance Contracts: Duration, Termination, and Renewal
Termination:
The consumer may terminate an agreement entered into for an indefinite period and intended for the regular delivery of products (including electricity) or services at any time, subject to the agreed termination rules and a notice period of no more than one month.
The consumer may terminate a contract entered into for a fixed term and intended for the regular delivery of products (including electricity) or services at any time prior to the end of the fixed term, subject to the agreed termination rules and a notice period of no more than one month.
The consumer may, with respect to the agreements referred to in the preceding paragraphs:
- Terminate them at any time and not be restricted to termination at a specific time or during a specific period;
- Terminate them at least in the same manner as they were entered into by the consumer;
- Always terminate with the same notice period as the business has stipulated for itself.
Renewal:
A contract entered into for a fixed term and intended for the regular delivery of products (including electricity) or services may not be tacitly renewed or extended for a fixed term.
Notwithstanding the preceding paragraph, a contract entered into for a fixed term and intended for the regular delivery of daily newspapers, news papers, weekly newspapers, and magazines may be tacitly extended for a fixed term of up to three months, provided that the consumer may terminate this extended contract by the end of the extension period with a notice period of no more than one month.
A contract entered into for a fixed term for the regular delivery of products or services may only be tacitly renewed for an indefinite period if the consumer may terminate it at any time with a notice period of no more than one month. The notice period shall not exceed three months if the contract provides for the regular, but less than once a month, delivery of daily, news, and weekly newspapers and magazines.
A fixed-term contract for the regular delivery of daily, news, and weekly newspapers and magazines for introductory purposes (trial or introductory subscription) is not tacitly renewed and automatically terminates at the end of the trial or introductory period.
Duration:
If a contract has a duration of more than one year, the consumer may terminate the contract at any time after one year with a notice period of no more than one month, unless reasonableness and fairness preclude termination before the end of the agreed duration.
Article 15 – Payment
Unless otherwise specified in the agreement or supplementary terms and conditions, the amounts owed by the consumer must be paid within 14 days after the start of the cooling-off period, or, in the absence of a cooling-off period, within 14 days after the conclusion of the agreement. In the case of a contract for the provision of a service, this period begins on the day after the consumer has received confirmation of the contract.
In the sale of products to consumers, the consumer may never be required in the general terms and conditions to make an advance payment of more than 50%. If an advance payment has been stipulated, the consumer may not assert any rights regarding the performance of the relevant order or service(s) until the stipulated advance payment has been made.
The consumer is obligated to immediately report any inaccuracies in the payment details provided or stated to the business.
If the consumer fails to meet their payment obligation(s) on time, after the business has notified them of the late payment and granted the consumer a 14-day period to fulfill their payment obligations, if payment is not made within this 14-day period, the consumer will owe statutory interest on the outstanding amount, and the business is entitled to charge the extrajudicial collection costs it has incurred. These collection costs amount to a maximum of: 15% on outstanding amounts up to €2,500;
10% on the next €2,500, and 5% on the following €5,000, with a minimum of €40. The entrepreneur may deviate from the aforementioned amounts and percentages in favor of the consumer.
Article 16 – Complaints Procedure
The entrepreneur has a sufficiently publicized complaints procedure and handles complaints in accordance with this procedure.
Complaints regarding the performance of the agreement must be submitted to the business in full and clearly described within a reasonable time after the consumer has discovered the defects.
Complaints submitted to the merchant will be answered within 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the merchant will respond within the 14-day period with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed response.
A complaint regarding a product, service, or the entrepreneur’s service may also be submitted via a complaint form on the consumer page of the Stichting Webshop Keurmerk website (http://keurmerk.info/Home/MisbruikOfKlacht). The complaint will then be sent to both the relevant entrepreneur and Stichting Webshop Keurmerk.
If the complaint cannot be resolved by mutual agreement within a reasonable period of time or within 3 months of the complaint being submitted, a dispute arises that is subject to the dispute resolution procedure.
Article 17 – Disputes
Agreements between the merchant and the consumer to which these general terms and conditions apply are governed exclusively by Dutch law.
Disputes between the consumer and the merchant regarding the formation or performance of agreements relating to products and services to be delivered or delivered by this merchant may, subject to the provisions below, be submitted by either the consumer or the merchant to the Webshop Disputes Committee, P.O. Box 90600, 2509 LP The Hague (www.sgc.nl) .
A dispute will only be considered by the Dispute Resolution Committee if the consumer has first submitted their complaint to the business within a reasonable time.
The dispute must be submitted in writing to the Dispute Resolution Committee no later than three months after the dispute arose.
If the consumer wishes to submit a dispute to the Dispute Resolution Committee, the business is bound by this choice. If the business wishes to do so, the consumer must, within five weeks of a written request to that effect from the business, state in writing whether he also wishes to do so or whether he wishes to have the dispute heard by the competent court. If the business does not receive the consumer’s choice within the five-week period, the business is entitled to submit the dispute to the competent court.
The Dispute Resolution Committee renders its decision in accordance with the conditions set forth in the Committee’s rules of procedure (http://www.degeschillencommissie.nl/over-ons/de-commissies/2701/webshop). The decisions of the Dispute Resolution Committee are issued in the form of a binding opinion.
The Dispute Resolution Committee will not handle a dispute or will discontinue its handling if the merchant has been granted a stay of payments, has gone into bankruptcy, or has effectively ceased business operations before the committee has heard the dispute at a hearing and rendered a final decision.
If, in addition to the Webshop Dispute Committee, another recognized dispute committee or one affiliated with the Foundation for Consumer Dispute Committees (SGC) or the Financial Services Complaints Institute (Kifid) has jurisdiction, the Webshop Keurmerk Foundation Dispute Committee has preferential jurisdiction for disputes primarily concerning the method of distance selling or service provision. For all other disputes, the other recognized dispute resolution committee affiliated with the SGC or Kifid.
Article 18 – Industry Guarantee
Stichting Webshop Keurmerk guarantees that its members will comply with the binding opinions of the Stichting Webshop Keurmerk Dispute Committee, unless the member decides to submit the binding opinion to a court for review within two months of its issuance. This guarantee is reinstated if the binding opinion remains in force after review by the court and the judgment confirming this has become final. Up to a maximum amount of €10,000 per binding opinion, this amount will be paid to the consumer by Stichting Webshop Keurmerk. For amounts exceeding €10,000 per binding opinion, €10,000 will be paid out. For the remainder, Stichting Webshop Keurmerk has a best-efforts obligation to ensure that the member complies with the binding opinion.
For this guarantee to apply, the consumer must submit a written claim to Stichting Webshop Keurmerk and assign their claim against the business to Stichting Webshop Keurmerk. If the claim against the merchant exceeds €10,000, the consumer will be offered the option to assign the portion of the claim exceeding €10,000 to Stichting Webshop Keurmerk, after which this organization will, in its own name and at its own expense, seek payment through legal proceedings to satisfy the consumer.
Article 19 – Additional or Deviating Provisions
Any provisions that are additional to or deviate from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a manner that they can be stored by the consumer in an accessible way on a durable medium.
Article 20 – Amendment of the General Terms and Conditions of Stichting Webshop Keurmerk
Stichting Webshop Keurmerk will not amend these general terms and conditions except in consultation with the Consumentenbond.
Changes to these terms and conditions shall only take effect after they have been published in an appropriate manner, provided that, in the event of applicable changes during the term of an offer, the provision most favorable to the consumer shall prevail.
Address of Stichting Webshop Keurmerk:
Willemsparkweg 193, 1071 HA Amsterdam
Privacy Statement
Epicurius, located at Korenmolen 106, 3481 AX Harmelen, is responsible for the processing of personal data as set forth in this privacy statement.
Contact details: Korenmolen 106, 3481 AX Harmelen, phone number +31(0)850041427
Hugo Buist is the Data Protection Officer at Epicurius. He can be reached at info@epicurius.nl
Personal data we process
Epicurius processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. We therefore advise parents to be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you believe we have collected personal data about a minor without such consent, please contact us at info@ajb-ero.nl, and we will delete this information.
For what purpose and on what basis we process personal data
Epicurius processes your personal data for the following purposes:
Automated decision-making
Epicurius does not make decisions based on automated processing regarding matters that may have (significant) consequences for individuals.
How long we retain personal data
Sharing personal data with third parties
Epicurius shares your personal data with various third parties if this is necessary for the performance of the agreement and to comply with any legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Epicurius remains responsible for these processing activities. In addition, Epicurius provides your personal data to other third parties. We do this only with your explicit consent.
- Shopify to host the website
- Payment providers such as Mollie and PayPal to handle payment transactions
- Delivery services to deliver orders
- E-boekhouden.nl for accounting
Cookies, or similar technologies, that we use
Epicurius uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Epicurius uses cookies with a purely technical function. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to ensure the website functions correctly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements. During your first visit to our website, we already informed you about these cookies and asked for your consent to place them. You can opt out of cookies by configuring your internet browser so that it no longer stores cookies. Additionally, you can also delete all information previously stored via your browser settings. For more information, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
The cookies we use are Google Analytics, an analytical cookie that analyzes data about your website visit.
Viewing, modifying, or deleting data
You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw any consent you may have given for data processing or to object to the processing of your personal data by Epicurius, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization of your choice. You can send a request for access, correction, deletion, data portability of your personal data, or a request to withdraw your consent or object to the processing of your personal data to info@ajb-ero.nl. To ensure that the request for access has been made by you, we ask that you include a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine-readable zone, the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Epicurius would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Epicurius takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or email info@ajb-ero.nl
- First and last name
- Gender
- Date of birth
- Place of birth
- Address details
- Phone number
- Email address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and over the phone
- Location data
- Data regarding your activities on our website
- Internet browser and device type
- Bank account number
- Processing your payment
- Sending our newsletter and/or promotional brochure
- To be able to call or email you if necessary to provide our services
- To inform you about changes to our services and products
- To offer you the option to create an account
- To deliver goods and services to you
- Epicurius analyzes your behavior on the website to improve the website and tailor the range of products and services to your preferences.
- Epicurius also processes personal data when we are legally required to do so, such as data we need for our tax return.
Epicurius does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories) of personal data:
Cookie: Google Analytics, an analytical cookie that tracks website visits, with a retention period of 26 months
Invoice data for tax purposes, with a retention period of 7 years