Bedrijfsinformatie
How do I know if you're trustworthy?
Good question! Thousands of shoppers have already placed their trust in us. For over 5 years, we’ve been shipping orders quickly and discreetly to our customers. For your peace of mind, we naturally offer a warranty on all our products. Our company is located in the center of the country, near Utrecht. We ship all orders ourselves. This means we don’t share your order information with other fulfillment centers. Every package passes through our own hands!
How can I pay for my purchases?
We accept virtually all standard payment methods: iDEAL, credit card, Afterpay, PayPal, Apple Pay, Google Pay, and Bancontact (for our Belgian customers).
What does my bank statement look like when I place an order with you?
Your payment will appear on your bank statement as a payment to Epicurius v.o.f. It’s a neutral name that doesn’t reveal what you bought!
How can I get in touch with you?
On our contact page you will find our phone number, email address, and office hours.
Shipping
How do you ship my order?
We ship our orders via DHL, PostNL, or DPD. If you have a specific request regarding shipping, please call or email us. Your order is ALWAYS shipped in discreet packaging. The return address on each box is “Epicurius vof,” which guarantees complete discretion. Your order will be delivered in discreet packaging that reveals nothing about the contents. Your order will NOT be delivered to your neighbors, but you can also choose to pick up your order at a pickup point.
Do you offer free shipping?
No, regardless of the order total, shipping costs are €4.95 for the Netherlands. For privacy and security reasons, all items are shipped via registered mail. For other countries shipping costs are calculated while checking out.
Is your packaging discreet?
Yes, very discreetly. All orders are shipped in plain brown cardboard boxes. You can’t tell what’s inside just by looking at the outside of the package. We treat all our customer information as confidential. We never sell our customer information!
When will I receive my order?
All orders received before 11:59 p.m. will be shipped the next business day. In rare cases—if a product is unexpectedly out of stock—shipping may take an extra day. We’ll let you know right away if that happens.
Can I track my order?
Of course! As soon as your order leaves our warehouse, you will receive an email with a track & trace number that allows you to track the shipment via the DHL or PostNL website. The exception is parcels that fit through the letterbox. Unfortunately, no track & trace is available for these.
Do you ship internationally?
In principle, we can ship worldwide! We use DHL for this.
Within Europe, in 98% of cases we can deliver your order within one/two working days after dispatch.
For shipments to islands and areas that are less accessible or difficult to reach, you should allow 2 extra days.
We cannot take customs clearance times for goods into account.
We cannot ship to countries subject to restrictions or embargoes, and we cannot ship to Russia.
Warranty & Returns
What happens if my item is damaged when I receive it?
Please contact us within 14 days of receiving your order. We’ll find a satisfactory solution as soon as possible. You have our word!
Do I have a warranty?
Yes, your order is covered by a one-year warranty starting from the moment you receive it.
My dog ate my vibrator. What should I do?
Your dog is an amazing animal, and we're glad he's a fan of Erotiekvoordeel.nl, too. Send a photo of your furry friend and his favorite toy to info@erotiekvoordeel.nl and we’ll send you a discount code so you can buy a replacement toy for yourself.
I don't like the toy I chose after all. Can I return it?
If you receive your order and are not satisfied with the product, you can contact us within 30 days to exchange or return it. Hygiene products such as lingerie, vibrators, dildos, and other sex toys can only be returned unused and in their unopened packaging.
Questions about ordering sex toys online
What kinds of sex toys do you all have?
Our selection is broad and varied, and we do our best to offer some more unique brands as well to please women and men. We offer traditional dildos, vibrators, clitoral stimulators, male masturbators, bondage accessories, lubricant and much more.
I have a question about a toy and/or a purchase. Can you help?
Of course! Call or email us if you have any questions or comments about a product.
You can reach us at +31 (0)850041427. We are a small company and often very busy making sure all orders go out to our customers on time. Can’t reach us by phone right away? Then send us a WhatsApp message! You can also send an email to info@erotiekvoordeel.nl. We will respond as quickly as possible!
Frequently Asked Questions About Clitoral Vibrators
Which clitoral toy should I try if I have no experience?
Are there different types of clitoral toys?
There is a wide range of toys specifically designed for clitoral stimulation. Every body is unique, and what feels pleasurable can vary from person to person. That’s why it’s fun to experiment and discover which form of clitoral stimulation suits you best.
Here are some popular toys that focus on clitoral stimulation: Bullet vibrators, Wand Vibrators, Finger vibrators, Air Pressure Vibrators, Tarzan Vibrators. Experiment and discover which of these options best matches your preferences. Your pleasure and comfort always come first!
How do I clean my clitoral vibrator?
Our complete Guide to cleaning sex toys contains the necessary tips on how to clean your vibrator! One important thing to remember is that if your toy has batteries, you should remove them before cleaning your toy. Once that’s all done, make sure to clean the parts of your sex toy that you insert or that come into contact with your body using toy cleaner and warm water.
What kind of lubricant should I use?
We at Erotiekvoordeel.nl recommend always using lubricant during sexual activities. Water-based lubricant is the most popular and works well with most sex toys. However, if you want to play anally, silicone lubricant is the best option.
Frequently asked questions about bondage and BDSM
Welke types of bondage products are there?
All our BDSM gear has been carefully handled by our experts, tested for quality, and approved for sale. Our range includes: Handcuffs, Blindfolds, Whips, Gags, Spreader Bars, Nipple Clamps, and much more
What does BDSM mean?
BDSM is an abbreviation for Bondage, Discipline, Sadism, and Masochism. BDSM includes a wide variety of types of play, including power exchange, role play, bondage, and dominant/submissive play. You can choose to include just one BDSM element in your play or combine multiple dynamics, such as bondage and discipline at the same time. Learn more about different bondage terms here: All About Bondage.
What should I choose if I want to try bondage for the first time?
There are plenty of bondage products for beginners that allow you and your partner to explore bondage together in a safe and playful way. We have a beautiful collection of Soft Bondage Toys for Beginners, perfect for light bondage and sensual play with sensory stimulation. Many of these accessories are made from soft, comfortable materials and feature adjustable Velcro fastenings, so you can experiment in a relaxed and enjoyable way.
Why is bondage fun, and what if I don’t want to hurt my partner?
Bondage certainly doesn't have to be painful and can even be a very pleasurable addition to your sex life. If your partner is open to it, using different types of bondage sex toys and handcuffs can offer the opportunity to create a deeper connection between you and intensify your sensations to ultimately increase pleasure for both partners. Read our top expert tips here on how to integrate bondage and BDSM into your relationship: Discover the World of Playful Bondage: A Guide for Beginners
What is impact play and what are the best BDSM toys for it?
Impact play is a form of kinky play in which one partner (the submissive) is struck by the other partner (the dominant or Dominant). This takes place with mutual consent and for the sexual pleasure of one or both partners.
There are different types of impact play, each with unique sensations and techniques. Here are the most common:
- Rough body contact
Think of horseplay or wrestling. This form focuses on direct body contact and can be intense or playful, depending on your preferences. - Spanking
This can be done by hand or with a broader implement such as a paddle. It creates a “dull” sensation that can be both stimulating and intimate. - Caning
This involves using a narrow implement such as a cane or riding crop. This creates a sharp, tingling sensation, perfect for lovers of precision. - Flogging
This technique uses a whip with multiple strands, such as a cat-o'-nine-tails or a flogger. It often feels like a mix of soft and intense touches, depending on the swing. - Single-tail whips
A whip with one tail, such as a bullwhip, delivers a concentrated and sharp sensation. This often requires more skill, but can be very intense.
Whether you're curious or already experienced with impact play, communication, consent, and safety are always the most important pillars. Discover together what works best for you and enjoy this exciting form of intimate play!
How do I ask my partner to try bondage?
Keeping the conversation going and asking for consent are essential when introducing any form of BDSM play into your sex life. If you're interested in bondage with your partner, read our tips in this blog: How to Introduce Bondage Without Overwhelming Your Partner. There are many ways to ease into BDSM scenarios safely and comfortably, so you can discover forms that you both enjoy and can share together.
What are the best expert tips I should know about BDSM and kinky sex?
In the BDSM community, the mantra Safe, Sane, and Consensual (SSC) is a fundamental guideline to ensure that every kinky activity remains enjoyable and respectful. Although variations exist for specific kink practices, all new sexual scenarios you discuss with your partner should meet these three criteria:
Safe
- The risks must be known and minimized.
- Beginners in BDSM should be sufficiently informed to recognize and avoid risks.
Sane
- Everyone involved must participate with a clear, sober mind and be able to give informed consent.
- Self-control and mutual trust are crucial to keeping play healthy and respectful.
Consensual
Consent must be informed, unforced, enthusiastic, and revocable.
Revocable means that anyone can withdraw their consent at any time during the activity.
The importance of communication
It is not only the responsibility of the "bottom" or the "top" to give consent and establish boundaries. Good communication is important before, during, and after the activity.
Before: Discuss desires, boundaries, and any possible risks.
During: Stay alert to your partner’s signals and use agreed safety measures such as a safe word or the Red/Yellow/Green system. This makes it easier to adjust the scenario and reduce any concerns.
Afterward: Reflect on the experience together and discuss what went well and what could be done differently.
Frequently Asked Questions About Masturbators
What is a masturbator?
These toys are all specially made for anyone with a penis. Masturbators are usually made from soft material that you can insert your penis into. They usually mimic the feeling of oral sex, anal penetration, or vaginal penetration.
Are there different types of masturbators?
Yes, there are a number of different types of masturbators to choose from! First of all, we have realistic vagina masturbators. These look lifelike and feel lifelike, so you can indulge your sexual fantasies whenever you want. If you're looking for something bigger, our mega masturbators are a great option! Looking instead for a discreet small toy? Then there are the mini masturbators, small and convenient. And last but not least, we sell fully automatic masturbators that you can switch on and that then do all the work for you. These masturbators will really push you over the edge!
Can I use a masturbator with my partner?
Absolutely! Give your partner an exciting show: let them watch while you pleasure yourself – bet they won’t be able to wait to join in? Or surprise your loved one with a new toy and discover together how fun it can be. Let your partner use it on you and guide them step by step. It’s guaranteed to be an exciting experience for both of you! Curious for more tips? Our experts wrote a blog called How do you use a masturbator together with your partner – highly recommended reading!
How do I clean my masturbator?
Our complete Guide to Cleaning Sex Toys provides more information on how to keep your masturbator clean and hygienic! Wash the parts of your sex toy that come into contact with your body with a toy cleaner and warm water. Make sure to read the manual for your masturbator, as your toy may have specific cleaning instructions.
Frequently Asked Questions About Air Pulse Vibrators
What is an air pulse vibrator?
A air pressure vibrator is a sex toy specially designed to provide pleasure through gentle air waves and pulsating air pressure. Instead of direct vibrations, as with traditional vibrators, this device uses air pressure technology to create a sucking or pulsating sensation. This can provide intense and unique pleasure, especially on sensitive areas such as the clitoris.
It works simply: there is a small nozzle that you place on or just above the clitoris. The air pressure waves create a sensation that is often compared to oral pleasure.
Why should I try an air-pulse vibrator?
Sometimes direct stimulation of the clitoris can feel just a little too intense. Luckily, there are other options too! Bullet vibrators and pinpoint vibrators target the tip of the clitoris, the most sensitive spot. But if that feels too intense, an air pressure vibrator might just become your new best friend. It stimulates in a gentler, enveloping way without direct contact. Perfect for experimenting if you're looking for a different experience!
Hoe maak ik mijn nieuwe speeltje schoon?
Our complete Guide to Cleaning Sex Toys provides more information on the best way to keep your vibrators clean and hygienic! One important thing to remember is that if your toy has batteries, you should remove them before cleaning your toy. Wash the parts of your sex toy that you insert or that come into contact with your body with a toy cleaner and warm water.
Frequently Asked Questions About Strap-On Dildos
What is a strap-on?
Strap-ons generally consist of two parts: a dildo and a harness. With a strap-on, a woman can penetrate her partner, whether that partner is another woman or a man. For men who want to use a strap-on, there are of course options available, including hollow strap-ons.
Are there different types of strap-on sex toys?
Our strap-on dildos come in different shapes, sizes, lengths, girths, and materials! But that's not all, there are also different types of strap-ons. Hollow strap-on dildos, for example, are a great option for couples dealing with erectile dysfunction, a reduced libido, or other forms of sexual dysfunction. But strap-ons are also widely used when women want to penetrate their partner. To make sure the harness always fits, we offer various options in different sizes. And if you don't want to wear a harness... no problem! With our strapless strap-ons, you'll have more skin-to-skin contact with your loved one.
Frequently Asked Questions About Handcuffs and Other Bondage Toys
Are there different types of cuffs?
When you think of tying someone up, you probably think of handcuffs or bondage rope, but there are many more options to choose from. Bondage rings, slings, spreader bars, thigh cuffs, over-the-door cuffs, collars and more - we have it all.
How do I get started with bondage?
If this is one of your first experiments with bondage, take it slow and try out the toys that interest you. You might want to try a set of handcuffs, a blindfold, a feather tickleror a complete set. Once you’ve purchased your toys, take it slow until you feel comfortable in the BDSM world. Make sure both you and your partner feel comfortable throughout the entire experience. A good way to do this is to agree on a safe word that either of you can say if things start to feel uncomfortable or unpleasant.
I've already experimented with handcuffs—what else can I try?
The beauty of bondage is that there is always room to grow and try new things; there are always exciting new toys to experiment with. So if you have already experimented with blindfolds, ticklers, and handcuffs, then it may be time to move on to something like gags, spreader bars or nipple clamps!